Training Courses

Product training courses for your sales team and
technical service training for technicians.

Verlässliche Qualität bei allen Service-Leistungen

Product training courses for your sales team

Your sales team receives training for all products that you purchase from us. In this process, it is important that our salespeople and product manager offer your team more than just intensive training on the product features. We also want to create a spark and pass on the enthusiasm for our products to your employees.

  • Product training at the Denzlingen Headquarters in Germany
    During training at the headquarters, a tour of production and logistics is an important part of the program. With the observation of the individual production steps and the knowledge about the manufacturing methods, identification with the products to be sold increases.
    There are a multitude of products available for training. A one-to-one comparison with competitor products in our operating show room and the outlook for current developments are also part of this training.

  • Product training at your site
    Do you have your own training or workshop spaces, equipped with the entire portfolio that your team sells? Perfect! In these rooms we can go into even more detail about connecting products to each other and discuss a suitable overall sales strategy with you.
    If needed, our salespeople and product managers also are happy to support your product launch or a major sales event.

  • Product training in our global service centers
    Our international structure offers you the opportunity to conduct product training in the country in which, for example, you are planning to enter the market. In addition to product training, this allows participants get a picture of the technical service options and to discuss individual service requirements for the country concerned.

  • Product training via webinar
    With a webinar, you can have us train a large group of salespeople on short notice and with flexible timing. Video and audio files are supplied to the participants with content you have predefined.

Technical service training for technicians

Experienced service technicians perform our technical training sessions. All participants receive a certificate upon passing a final test, which qualifies them for the service tasks they were trained in. Detailed training documents round out this hands-on oriented technical service training.

  • Level A training in Denzlingen, Germany or in one of our global service centers
    In Level A training, your service technicians receive basic technical training for the products that you procure from us or for those you wish to offer a service. This basic training qualifies participants in properly assessing damage as well as performing simple repairs and maintenance measures.

  • Level B training in Denzlingen, Germany or in one of our global service centers
    Building on Level A training, you can complete a more in-depth technical training with us. The training qualifies the participants to replace individual key components as well as to perform special hardware and software updates.

  • “Train the Trainer” concept
    Would you like to train your own service team optimally and establish the proven "Train the Trainer" concept? We offer a modular system of Level A, Level B and individual content to meet this need.

 

Technical specifications are subject to change. The information is not legally binding. The contents are only for information about our products. Reprint, in whole or in part, is not permitted. Medical devices are only allowed to be marketed and used in countries where they have been approved for sales by regulatory authorities. For information on the available market access please contact us.